Can’t withdraw money from eToro to bank account and how to solve it?

TutorialsNovember 2, 2021

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Can’t withdraw money from eToro to bank account and how to solve it. eToro is an international stockbroker known for its copy trading feature. In particular, investors on eToro have the right to buy foreign stocks to receive dividends and no commission fees. Therefore, Vietnamese investors love investing in US stocks on eToro or using the eToro copy trade feature.

However, new investors are often concerned about whether it is convenient to withdraw money from an eToro account? What should I do if I cannot withdraw cash from eToro to my bank account? In this article, we will explore this issue together.

* See more: The complete guide eToro from a to z

68% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you can afford to take the high risk of losing your money.

68% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you can afford to take the high risk of losing your money.

Reasons for not withdrawing funds from eToro

Usually, withdrawing money from eToro to a bank account is quite convenient. After you make your withdrawal request, eToro will send a confirmation email in about two business days. You will then receive the funds in your account in about 3-5 days and up to 10 business days, depending on the payment method you use.

Withdrawals to your credit card or local bank account can take up to 10 business days for you to receive your funds. However, if you use international e-wallets (such as Paypal, Neteller, Skrill…) you usually only have to wait up to 2 working days.

If you still have not received the money after the above maximum time limit, please check whether you meet the withdrawal requirements or not? Some of eToro’s withdrawal conditions are as follows:

The minimum withdrawal amount from eToro is $30.

You must have an unused balance in your account. If you have money in your account, but it’s being allocated to your portfolio, you won’t be able to withdraw it. eToro should show the amount you can withdraw from your Available balance.

Your account needs to be verified. Your account needs to be 100% verified. Show a green check in the Profile section. If you haven’t completed this requirement, you will not be able to withdraw your funds.

You can’t withdraw money from eToro to a bank account

Withdraw cash to international e-wallets.

Fptshop.com.vn Because international deposits need to be processed at the bank you use. In addition, the bank may have blocked the receipt of money from outside the country…

Therefore, if you cannot withdraw money from eToro to your bank account, you should use payment methods Paypal, Neteller, Skrill… International e-wallets are now open and verified for utilities. In particular, withdrawal time to international e-wallets is processed faster. You should prioritize this payment method.

Steps to handle when you cannot withdraw money from eToro

1. Check your withdrawal status in your eToro withdrawal account, or check at the link https://www.etoro.com/portfolio/history/cashflows.

You can also check your email to see the details of the withdrawal payment method you will receive.

2. If after 10 days you still have not received the funds on your account, you can contact eToro by opening a new ticket on the account dashboard. You may need to prepare a snapshot of your payment method statement showing incoming and outgoing transactions, from the time you make your withdrawal until you contact eToro. Your statement should include full name, transaction date and details of your payment method.

The steps to open a ticket are as follows:

Step 1: Log in to your account, select [Help]

Step 2: Click [Contact support]

Reasons for not withdrawing funds from eToro. Steps to handle when you cannot withdraw money from eToro. The steps to open a ticket on eToro

Step 3: Click on the sign (+) to [Open a new ticket].

Reasons for not withdrawing funds from eToro. Steps to handle when you cannot withdraw money from eToro. The steps to open a ticket on eToro

Then select Type of Query [Withdrawal]. For the section I would like help with, select [Funds not received].

Reasons for not withdrawing funds from eToro. Steps to handle when you cannot withdraw money from eToro. The steps to open a ticket on eToro

At the bottom will show how you can check the status of your withdrawal. If you still need help, keep clicking [I still need help].

The information you need to fill in includes:

  • Withdrawal ID: You can check here. ID is the number after the # sign next to the date you make the withdrawal.
  • Subject: I did not receive withdrawals from my eToro account.
  • Description:

Dear eToro team,

I have withdrawn my money from my eToro account but have not received my money yet.

My account is:

Amount of money:

Receiving account information:

  • Account number:
  • Bank:
  • Branch:

I send the account statement from the date I made the withdrawal to now in the attached file.

Please support me.
Thank you !

Reasons for not withdrawing funds from eToro. Steps to handle when you cannot withdraw money from eToro. The steps to open a ticket on eToro

After submitting the above, you need to attach a photo of your receiving account bank statement with information on the arrival and departure of funds from the date of your withdrawal to the date you submit your claim.

Then eToro will have staff reply to you via email. If you do not receive the email, please check in your support ticket.

Above are instructions on how to contact support when you do not receive your withdrawal from your eToro account to your bank.

Investiki.com

eToro is a multi-asset platform which offers both investing in stocks and cryptoassets, as well as trading CFDs.

Please note that CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 68% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work, and whether you can afford to take the high risk of losing your money.

Past performance is not an indication of future results. Trading history presented is less than 5 complete years and may not suffice as basis for investment decision.

Copy trading is a portfolio management service, provided by eToro (Europe) Ltd., which is authorised and regulated by the Cyprus Securities and Exchange Commission.

Cryptoasset investing is unregulated in some EU countries and the UK. No consumer protection. Your capital is at risk.

eToro USA LLC does not offer CFDs and makes no representation and assumes no liability as to the accuracy or completeness of the content of this publication, which has been prepared by our partner utilizing publicly available non-entity specific information about eToro.

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