How to best contact eToro customer service

TutorialsDecember 21, 2021 – The broker you should try to trade cryptos & US stocks. Learn more!

During eToro trading, you may encounter technical errors or other problems. So to solve it, you need to contact eToro customer support.

There are several ways to contact eToro’s customer service, two of which are the most helpful.

The article provides detailed instructions for the operation. So that you can make customer support contact, help solve the problem quickly.

Depending on the problem you have, choose the appropriate contact method.

Contact eToro customer service – Live Chat

The fastest way to contact an individual in the Customer Service department at eToro is undoubtedly the Live Chat.

The Live Chat is useful for inquiries. It’s not the best channel for eToro to handle your complex issues. It would be best if you had time for the conversation.

If you haven’t found the answer in eToro Help Center – FAQs, the Live Chat is probably the best way to go.

Here’s how to start the Live Chat:

  • Go to Helps on the right of the eToro account interface, click Help Center.
  • Go to the Help Center interface, scroll down and see the words “Still need help? Chat with a representative”.
  • Click on the text, and the interface will switch to the Live Chat system.
  • You choose the Language and start the conversation.

The support staff responded quickly. Don’t forget to thank the end of the conversation and rate the support.

The service is available 24/7 for all eToro customers.

Contact eToro customer service – Tickets opening

We suggest opening a ticket at eToro’s Customer Service Center for more complex questions and requests.

  • It is the best way to fulfill a particular request quickly and easily.
  • You access Settings on the right of the eToro account interface, click Contact Support
  • The interface redirects to the Customer Service Center. You proceed to open a support ticket.

See detailed instructions for opening tickets here.

Please remember that all communications with the eToro Customer Support are recorded for quality evaluation, improvement, and training purposes.

Additionally, with accounts that are eToro Club members, you have your account manager. When you have problems, you can contact your account manager.

eToro is a multi-asset platform which offers both investing in stocks and cryptoassets, as well as trading CFDs.

Please note that CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 68% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work, and whether you can afford to take the high risk of losing your money.

Past performance is not an indication of future results. Trading history presented is less than 5 complete years and may not suffice as basis for investment decision.

Copy trading is a portfolio management service, provided by eToro (Europe) Ltd., which is authorised and regulated by the Cyprus Securities and Exchange Commission.

Cryptoasset investing is unregulated in some EU countries and the UK. No consumer protection. Your capital is at risk.

eToro USA LLC does not offer CFDs and makes no representation and assumes no liability as to the accuracy or completeness of the content of this publication, which has been prepared by our partner utilizing publicly available non-entity specific information about eToro.

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