“Invalid Account MT4” Error – How to fix it?

TutorialsMay 24, 2022

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When trading on MT4, traders can open many different accounts, and switching between accounts is convenient. However, this sometimes causes you trouble logging in to MT4 with the error displaying “Invalid Account”. So what are the reasons why you can’t log in to your MT4 account? And how to solve it? Let’s find out in the article below.

MT4 invalid account error occurs when a trader is unable to login to the Metatrader platform due to incorrect login information (incorrect username, password, or hostname); or the account has not been activated, or outside trading hours due to public holidays (markets are closed during weekends or public holidays). The invalid account mt4 error can be easily fixed once you know its cause.

"Invalid Account MT4" Error - How to fix it?

There are many reasons for this situation preventing you from logging in to your account. Here are some possible reasons for the error and how to fix it for each case:

1. Wrong password

The MT4 screen will show an invalid account error if you enter the wrong password when logging in. Double-check the password you enter is correct or not (especially uppercase, lowercase, or space).

If you forget your password, contact the support of the broker you registered your account with to get a temporary password by:

  • Click on the “Member Login” link on the broker’s official website.
  • Select “Forgot your Password”
  • Enter the ID and email you used to register when opening an account.
"Invalid Account MT4" Error - How to fix it?
  • You will then receive an email from the broker with a link to reset your account password.
  • Use this new password and log in again.

Note: If you forgot your account login ID, you could search in the welcome email sent by the broker when opening the account.

2. Incorrect server

Due to the large number of customers of each broker coming from many different countries, each broker often has many other servers. When you log in to MT4, you will see many server numbers in the server selection box. Therefore, choose your exact server number as provided.

If you don’t remember your login server information, check the welcome email sent from your broker when you open your account or in MT4’s Mailbox, as shown below:

"Invalid Account MT4" Error - How to fix it?

You will see the Mailbox tab in the Terminal window (or press CTRL + T). You find a file named New account registration. The login information will be found here.

Note: Many traders pay little attention to the Mailbox; the main information from the broker is regularly sent to you via this mailbox address on MT4 (e.g., changes in the server name, address changes). ID address of the new server cluster). Check your MailBox regularly, and you will not miss the latest news from the broker.

3. Non-activated account

After opening an account, you need to download some necessary documents to verify your identity and activate your account before you can trade.

If you have not uploaded these documents, your account will not be activated. You cannot log in, and the MT4 screen will show “Invalid Account”.

4. Closed account

Many brokers have a regulation that your trading account is not logged in or used for a certain period (90 days or 12 months). Therefore, the only solution is opening another account and logging in to make trades.

5. Use of the old MT4 app for logging in

Brokers regularly upgrade their MT4 applications. It is not valid to use the old apps for trading and withdrawing as the information about the app upgrade is sent to all subscribers via email.

So please delete the old version and update the latest version of MT4. Then try to log in to MT4 again.

If you have tried all the above five ways but still cannot log in to MT4, don’t hesitate to contact the broker’s support team where you registered your account. In addition, you should also save your login information (ID, account password) in a different place to use in necessary cases, especially for those who own many other trading accounts.


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