Is your eToro account suspended or blocked? Here’s what you can do

If, for some reason, you have accidentally breached the Terms and Conditions of your membership, and now you have got your eToro account suspended or blocked.

The best thing you should do is involving a discussion with the eToro support team to find out why and where you went wrong and be guided on what you could do to resolve the issue.

To contact the eToro support team, follow the guide below:

1. Log into your eToro account and click on ‘Help’ > ‘Contact Support’.

2. Click ‘Open a New Ticket’ and choose ‘Account Details’ under the “Type of Query” box.

Then, select ‘Other’ under the “I would like help with” tab.

4. Fill in the issue of your account under the ‘Subject’ and ‘Description’ boxes.

Then, upload the file of your eToro account screen that indicates your issue for a better description.

5. Click on ‘Send message’ to complete.

In any case, you should collect all the information possible and provide it to them to give you the best solution.

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eToro is a multi-asset platform which offers both investing in stocks and cryptoassets, as well as trading CFDs.

Please note that CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 68% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work, and whether you can afford to take the high risk of losing your money.

Past performance is not an indication of future results. Trading history presented is less than 5 complete years and may not suffice as basis for investment decision.

Copy trading is a portfolio management service, provided by eToro (Europe) Ltd., which is authorised and regulated by the Cyprus Securities and Exchange Commission.

Cryptoasset investing is unregulated in some EU countries and the UK. No consumer protection. Your capital is at risk.

eToro USA LLC does not offer CFDs and makes no representation and assumes no liability as to the accuracy or completeness of the content of this publication, which has been prepared by our partner utilizing publicly available non-entity specific information about eToro.