Can’t login to your account: causes and solutions

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Can’t log in to your account is one of the errors users may encounter. Binance is a cryptocurrency exchange with more than 2 billion transactions per day. There are many reasons for the error of not logging into your account. This article explains the reasons for the Binance com account login issues and how to fix this problem.

Unable to log in to your Binance account

Reasons for the error of not being able to log in to your Binance account

You did not receive a confirmation message, Binance login problem

When you set up your account security by SMS, when you log in to Binance, you may not receive a security code sent to your phone. This error may be due to an overload of Binance’s SMS verification system, or maybe your phone network is congested connection error …

Enter the wrong phone number/email when logging in to your Binance account

To log in to Binance, you need to use your Email or phone number. If you don’t remember correctly or the keyboard error causes you to enter the wrong phone number/email you registered before, you will not be able to log in to your Binance account.

Especially with login with phone number, you need to choose the correct country area code. If you skip this step, you will not log in.

You entered the wrong password when logging in to Binance

A password is a must-have security factor so that no one can log into your account. If you enter the wrong password, you will not log in successfully. It is a common mistake when you have too many passwords to remember. To ensure you don’t get this error, you should write down your password somewhere secret.

Account locked due to incorrect password more than 5 times

If you enter the wrong password more than five times, Binance will lock your account. It is to prevent strangers from wanting to log into your account.

Once your account is locked, you will no longer be able to log in to Binance. Recovering an account once locked can take a long time. Therefore, if you enter the wrong password a few times, you should perform a new password reset. has a system error or is undergoing system maintenance.

In some cases, if you do not enter any wrong information, you still cannot log into your Binance account. It is possible that the Binance system is under maintenance or experiencing an error. You can check the maintenance schedule notified by Email or on the Binance homepage. Although this error does not often happen, you need not worry too much if it does. After the system maintenance is done, your account will be back to normal.

Sometimes the captcha verification code system can also fail. It would help if you did the exact matching.

How to fix Binance account login problem

Above are some common errors when unable to log in to your Binance account. To fix the above errors, do the following:

Re-login your account after 30 minutes when Binance login problem

You need to double-check your login information: Country code/Phone number/email/login password. Pay special attention to keyboard errors. Most likely, you are turning on Caps lock or turning on spell-checking applications… Suppose you enter all the information correctly. You wait 30 minutes, then try to log in again when Binance login issues.

Try to log in to with your registered email/phone number, different from the previous login method.

If you previously failed to log in with your phone number, you can use your account verification email to sign in again. If you can’t log in with Email, try using your phone number. In many cases, the system may fail with a specific login method.

Login to by scanning QR code to fix unable to log in to your Binance account

If the above solution still does not help you to log in to your account, you can download the Binance app to your phone and scan the QR code to log in.

This form of login makes it more convenient for you and avoids entering the wrong password, phone number, or Email. Besides, this form of account login is also relatively safe.

Using a browser or other login device.

The login error often may come from a 3rd party, such as Your device or web browser, or problems with the Internet. Therefore, you should also try switching to a different device or using another network connection when logging in again. Most users prefer to use the Chrome browser to log in to Binance.

Check and disable ad blockers or firewalls when Binance login issues.

When Binance login problem, you may have ad blockers installed, or your browser caches information that conflicts with login credentials. Try clearing your browser’s cache and cookies or disabling browser extensions and trying to sign in again.

Contact support when can’t login to your Binance account

Suppose you have tried all of the above but still can’t log in to your Binance account. You can contact Binance customer care. The steps are as follows:

Step 1: Access the link:

Step 2: You specify the situation you face and attach pictures and videos back to Binance to understand your problem better.

How to unlock when Binance login issues too many times?

The situation of being locked out of your account due to incorrect logins too many times can make you extremely worried. Here are the steps to help you unlock your account.

Step 1: Visit the homepage of Binance.

Step 2: Log in to your account, enter your password 2FA verification code and click [ Unlock]

1 unlock- binance login issues

Step 3: Click [Reactivate Account/ Reactivate Account]

Step 4: Answer the security questions

Step 5: Check Email to re-confirm.

Step 6: Upload the ID verification document you used to register before

2 unlock can't to login, binance login issues

Step 7: Upload a portrait or face photo. Binance will then reopen your account.

Above are the causes and solutions when unable to log in to your Binance account. If you are unable to resolve the issue yourself, you can contact Binance support. Binance’s customer care system is relatively fast and efficient.

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